Contact information

We're Here to Help...

If you need any help on your toy order or for general questions just call our Customer Service Team on 0161 633 9808 or email us customer.service@charactergroup.plc.uk

Our opening times are Monday to Thursday 9am to 5pm and Friday 9am to 2.30pm (excluding Bank Holidays and the period of the closure of our distribution and operations centre over the Christmas period).

To Write to Us Contact:
Customer Service Team 
Character Options Ltd 
Lees Brook Mill 
Lees Road 
Oldham 
OL4 5JL