Terms and Conditions

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TERMS & CONDITIONS OF USE FOR THIS WEBSITE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE

1          Terms Of Website Use

Your use of this website at www.thecharacter.com (our “website”) is subject to these Terms of Use, together with our Privacy Policy (“Terms of Use”). By continuing to access or use our website you are confirming that you accept these Terms of Use. If you do not, please cease all use of our website immediately.

2          Information About Us

www.character-online.com is a domain owned and operated by The Character Group plc (“We”) of Citypoint, 16th Floor, One Ropemaker Street, London, EC2Y 9AW.

3          Changes To These Terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes We make as they are binding on you in relation to your use of this website.

4          Changes To Our Website

We may update our website from time to time and may change the content at any time. However, please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our website, or any content on it, will be free from errors or omissions.

5          Accessing Our Website

Our website is made available free of charge.

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our website.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms of Use and other applicable terms and conditions and that they comply with them.

6          Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way from our website and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

You must not use any part of the content on our website for any commercial purposes without obtaining a specific licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of our Terms of Use, your right to use our website will cease immediately and you must return (or, if we request, destroy) any copies of the materials you have made.

7          No Reliance On Information

Our website is not an advertisement and the content on our website is provided for general information only. It is not intended to amount to an offer to provide any goods or services whatsoever.

The content on our website is not intended to amount to any legal or any other form of advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.

8          Limitation Of Our Liability

Nothing in our Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Our website and the content available on or accessed through our website is provided on an “as is” basis and without any warranty, representation or other terms as to their completeness or accuracy.

To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content available on or accessed through it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our website, or any use of or reliance (whether by you or any person informed by you) on any content displayed on or available through our website.

We will not be liable for any loss of profits, sales, business, or revenue, nor for business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, nor for any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website accessed via links to or from it.

We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

A person who is neither us, nor a user of our website in accordance with our Terms of Use, may not enforce any of our Terms of Use. Nothing in our Terms of Use creates any partnership, joint venture or agency relationship between you and us.

If any provision of our Terms of Use is or becomes illegal, invalid or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of our Terms of Use.

9          Viruses

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our website. You should use your own virus protection software and ensure it is up to date.

You must not use our website for any illegal or improper purpose nor misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.

You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

10         Linking To Our Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our website in any website that is not owned by you. Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page.

We reserve the right to withdraw linking permission without notice.

11         Applicable Law

Our Terms of Use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England.

12       Voucher Terms & Conditions 

To use a voucher code simply add your selections to the Basket and on the Cart page enter your code in the box labelled 'Discount Code', press APPLY and your voucher discount will be applied. Vouchers are restricted to a single order, are non-refundable and cannot be exchanged for cash or used in conjunction with any other offer.  

(Last updated 6th September 2024)